Questions
Before your visit.
General
Do you accept walk-ins?
Walk-ins are welcome, and we're happy to schedule appointments.
Do you offer mobile services?
Yes. We provide on-site wellness and select cosmetic services for weddings, corporate events, retreats and private celebrations, delivered by licensed medical professionals.
Can you host private events?
Yes. We're happy to discuss private events at the spa, as well as mobile services for birthdays, weddings, wellness retreats and more.
What is your cancellation policy?
We require at least 24 hours' notice to cancel or reschedule. Late changes to general services incur a fee of 50% of the service cost; late changes to neuromodulator appointments incur a $50 fee. No-shows are charged accordingly.
Your visit
What should I expect during my first visit?
A personalized consultation where your provider reviews your goals, medical history and treatment options, and answers your questions.
Who performs treatments?
All services are administered by licensed medical professionals, including RNs with training in aesthetics and wellness.
Can I receive multiple treatments in one visit?
Many services can be combined. Your provider will advise which treatments work well together.
Do I need to prepare?
For most treatments, arrive with clean skin; light makeup can be removed in the studio. For injectables or laser, we may advise avoiding certain products or medications beforehand.
Treatments
Will I feel discomfort?
Most clients describe the sensation as mild. Microneedling or laser may feel warm or prickling. Topical numbing and other comfort measures are available.
Is bruising or redness normal?
Minor redness, swelling or small bruises can occur after injectable or skin treatments and typically fade within a few days.
How long until I see results?
It varies. Neuromodulators generally take several days; fillers offer immediate change; microneedling, PRP/PRF and CO2 laser improve gradually.
Pending approval · Answers condensed from the current website; clinical/business review required.
Still have a question? Contact us.